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5 Important Questions To Ask Your Home Security System Provider

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The choices are endless for home security system providers. Any quick scan of a phone book or online directory will tell you that (such as MD Electrical LLC, for example). In order to make an informed decision about who to trust with the safety of your home and family, you should ask these important questions:

How long has the security system provider been in business?

In any industry that provides a service, time means experience. Especially when the service is protecting your home and family. With a basic, simple system, a newer company is probably acceptable, but with most complicated systems, you'll want to depend on a company that has proven longevity in the industry.

What are the measures taken by the company to secure client safety?

When asking about security measures, you should expect a response with many different safety aspects, including the following:

  • A written guarantee on your security system
  • Liability insurance
  • Background checks and clearance on all employees
  • Certified electricians to do the wiring in your home

Is there a warranty available on the home security equipment?

Warranties are important on anything that may expire or break down. Electrical equipment is no exception, especially when the safety and security of your home and family is concerned. Ask if a warranty is available, and whether it covers installation and repair.

What is the average response time in the event of an alarm?

Response time is key to feeling secure with a home security system. Ask how long to expect before the company responds to an alarm. If you're uncomfortable with the answer, move on.

What are some of the advanced safety features that are offered?

Basic safety features are often familiar to potential thieves, who become savvy over time. Advanced safety features are a good idea to utilize if available. You should feel comfortable asking a potential security system provider what kinds of advanced safety features they offer. Some things to look for:

  • Notifications by email, phone or text: If an alarm is triggered, you would be notified by either phone, email or text message when you're away from home.
  • Video: The opportunity to view security video feed while you're away from home can add to an overall sense of security.
  • Remote Access: The ability to arm or disarm your system using any internet-capable device.

When it comes to the well-being of your family and your family home, no question is too probing. Ask until you feel comfortable with a potential home security system provider. If they're worth their salt, they'll have the answers you need.